Effective: March 30, 2023
This Privacy Policy applies to the Education Brands’ hosted product platforms and websites owned and operated by Education Brands, its subsidiaries or affiliates (collectively, “Education Brands”), including, but not limited to https://www.solutionsbysss.com/. Throughout this document, this website and all other Education Brands websites will be collectively referred to as the “Websites.” Services provided by or enabled via the Websites will be referred to as the “Services.”
At Education Brands (“CB”, “we”, “us”, “our”, or the “Company”), we are committed to protecting your privacy. This Privacy Policy (“Privacy Policy”) describes the types of information we collect about users of our Company websites, and users of websites hosted by the Company on behalf of our customers (“Customers”). This Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our Services.
Education Brands provides services through our platforms for the purpose of fulfilling our Customer agreements (individually, a “Customer Agreement”). Education Brands processes Customer data under the direction of its Customers and has no direct relationship, control, or ownership of the personal data it processes under the Customer Agreement. Customers are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or having a legal basis prior to transferring the data to Education Brands for processing purposes. If you are a customer of a Education Brands Customer, you should review any additional privacy policy and terms of use agreements before using a Education Brands Customer’s website. Education Brands is not responsible for the content or privacy practices of non-Education Brands websites to which this website, or any other Education Brands website, may link.
View our Data Protection Agreement here.
In addition to the Websites, Education Brands operates cloud-based software for its Customers – associations, nonprofits, and K-12 schools. The use of information collected through these platforms is strictly limited to the purpose of meeting our contractual obligations to our Customers and providing the services requested by our Customers, which are defined within our Customer Agreements.
If you use a Education Brands product with an account provided by an organization you are affiliated with, such as your association or school account, that organization can:
Many Education Brands products are intended for use by organizations, such as businesses and schools. If your organization provides you with access to Education Brands products, your use of the Education Brands products is subject to your organization’s policies, if any. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization’s administrator. Education Brands is not responsible for the privacy or security practices of our Customers, which may differ from those set forth in this privacy statement.
When you use a Education Brands product provided by your organization, Education Brands’ processing of your personal data in connection with that product is governed by a contract between Education Brands and your organization. Education Brands processes your personal data to provide the product to your organization and you. If you have questions about Education Brands’ processing of your personal data in connection with providing products to your organization, please contact your organization.
Education Brands Websites and Services are not designed for use by children under the age of 16. As such, Education Brands Websites are not directed at children under the age of 16 nor do we knowingly collect information from children under the age of 16. With regard to our platforms, none of the Education Brands products are intended to collect information from children but our Customers may collect information about children. Through our agreements with our Customers, we require that our Customers comply with all laws with regard to processing data about children.
If you are a child under 16 in the European Union or UK or a child under 13 in the United States, you may access the Service only to the extent that consent is given or authorized by the holder of parental responsibly over you. Please speak with your parent or guardian about this Privacy Policy so you can better understand how we use your personal data. We make reasonable efforts to verify that consent is given or authorized by the holder of parental responsibility over you, and, if we learn or have reason to suspect that we have collected personal data from you without parental consent, we will promptly delete it.
A parent who has already given Education Brands or our Customer permission to collect, use, and share their child’s personal information can, at any time, do the following: (1) review, correct, or delete the child’s personal information; and/or (2) discontinue further collection, use, or sharing of the child’s personal information.
Education Brands offers products that support schools and is a proud signatory of the Student Privacy Pledge 2020.
Student Privacy Pledge
Depending upon the Education Brands Website or Service you are accessing or other method of contact, we may collect the following information:
Education Brands provides products such as platforms, websites, and apps to our Customers. Education Brands’ Customers are the owners of the personal information collected from their end-users. Our Customers decide what data to collect (this typically includes information about their end-users customers, prospects, employees, consultants or independent contractors, suppliers, and other individuals or third parties). We only collect this information under the direction of our Customers and have no direct relationship with the individuals whose personal information we process on behalf of our Customers.
Education Brands accesses and collects information that you voluntarily give us via email, webform or other direct contact from you. We will use your information to respond to you, regarding the reason you contacted us. We will not sell or rent this information to anyone. We may disclose information to our corporate affiliates and third parties to provide products and services to you or related to products or services you have purchased or downloaded from Education Brands. Unless you ask us not to, we may contact you via email or text message in the future to tell you about our services, new products, changes to this privacy policy or to provide you with informational or educational newsletters.
Education Brands may access Customer Data for the purposes of providing and enhancing a service, preventing or addressing service or technical problems, responding to support issues, and responding to a Customer’s instructions, or as may be required by law, in accordance with the relevant Agreement between the Customer and Education Brands.
Education Brands collects certain additional information in connection with your use of our Services, web-based products and/or desktop products with online features. For instance:
Support. We offer certain support services. If you access our support services, you may be asked for information such as customer ID, product name, product version, and other information to help us determine what the technical issues are and how best to help you resolve them. In addition, certain products allow you to submit support-related questions directly from the product. If you access online support services from a product, information about your network, operating system, and other similar information will be automatically pre-populated for submission to our customer support representatives to assist them in answering your questions.
Third-Party Email Promotions. If you access and/or use any of our third-party provider’s (our “Partners”) services from a link on our Websites, a Education Brands/Partner co-branded site or by any other means, any information you reveal in connection with such service is submitted to our Partner and is not subject to this Privacy Policy. You should consult the privacy policy of any Partners or third-party site with respect to its treatment of any information that you may reveal through such service.
Services and Product Data. Business Information collected by Education Brands does not include your company’s data entered in the course of operating our products (“Product Data“) or data provided by you while using our services (“Services Data“). Education Brands will not access your Product Data or Services Data except in the following limited circumstances:
Education Brands will not provide your Product Data or Services Data to any third-party or permit any third-party to access your Product Data or Services Data, except with your permission or to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, or court order. In addition, if at any time you decide to discontinue your use of the applicable service, your Services Data will be destroyed and removed from all servers according to terms set forth in your Customer Agreement, subject to applicable back-up and disaster recovery practices and procedures.
Employment Applications and Talent Management. As part of our recruitment and talent management process, we collect personal information with respect to individuals who are interested in working for us. In this context, we collect employment and application data, such as the following: contact information (e.g., name, title, residential or postal address, telephone number, and personal email address); information in a curriculum vitae, resumé, cover letter, or similar documentation; details regarding the type of employment sought, willingness to relocate, job compensation and benefit preferences; health data (e.g., medical conditions); information related to your background, education, criminal record, credit history and similar data; information provided about or by your references or other third parties related to your employment history, skills, qualifications, or education; and, information related to previous applications to us or previous employment history with us. When permitted by law, we may collect information about your race and ethnicity to assist with our diversity and inclusion programs. We use this information for the following purposes: to identify and evaluate job applicants; to verify your information; to complete employment, education, background and reference checks; to communicate with you about the recruitment process and your application; to comply with our legal, judicial, regulatory, administrative, or other corporate requirements; to analyze and improve our application and recruitment process; to accommodate individuals who may have specialized needs during the employment process; and to protect the rights, interests, and property of our business, other job applicants, employees, or the public, as required, or permitted, by law.
Cookies. Education Brands may place “cookies” on the browser of your computer. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies may enhance the convenience and use of the Websites. You may choose to decline cookies if your browser permits but doing so may affect your ability to access or use certain features of the Website.
Education Brands may also utilize web beacons on our Websites. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. The information collected through these automated means may include information that we gather and store about your visit to, and use of, the Websites, such as your IP address, type of browser and operating system used, date and time you access the websites, pages you visit, and, if you linked to the Websites from another website, the address of that website. This data does not include Personal Information and is not treated as Personal Information under this Privacy Policy, but it may include the IP address of your device. We may link an IP address to information that is personally identifiable.
Most web browsers automatically accept cookies, but you can disable this function so that your browser will not accept cookies. Please be aware that disabling this function may impact the quality and other aspects of your use of this Website.
Third-Party Analytics. We may also allow certain third-party analytics service providers to include cookies and web beacons within the pages of the Websites on our behalf and to retain and use the information received from such cookies and web beacons themselves. Third-party service providers that collect this data on our behalf may offer information about their data collection practices, and in some cases, an opt out on their respective websites which you can access here: http://www.google.com/analytics/.
Do Not Track. Currently, various browsers — including Microsoft Edge, Google Chrome, Internet Explorer, Mozilla Firefox, and Apple Safari — offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites’ visited by the user about the user’s browser DNT preference setting. We do not currently commit to responding to browsers’ DNT signals with respect to the Company’s Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. We take privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
We may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Web sites or Services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for us to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.
We take precautions to protect your information. When you submit sensitive information via the Websites, your information is protected both online and offline. We use appropriate security measures to protect the security of your data both online and offline. These measures vary based on the sensitivity of the information that we collect, process, store, and the current state of technology. Please note, though, that no website or internet transmission is completely secure, so while we strive to protect your data, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.
Third-party service providers or consultants. We may share data collected from you on Education Brands Websites with third-party service providers or consultants who need access to the data to perform their work on Education Brands’ behalf. These third-party service providers are limited to only accessing or using this data to provide services to us and must provide reasonable assurances that they will appropriately safeguard the data.
Compliance with Laws. We may disclose your data to a third party if (i) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or government request (including to meet national security or law enforcement requirements), (ii) to enforce our agreements and policies, (iii) to protect the security or integrity of the Education Brands Website or our Services and products, (iv) to protect ourselves, our other customers, or the public from harm or illegal activities, or (v) to respond to an emergency which we believe in good faith requires us to disclose data to assist in preventing a death or serious bodily injury. If Education Brands is required by law to disclose any of your data that directly identifies you, then we will use reasonable efforts to provide you with notice of that disclosure requirement, unless we are prohibited from doing so by statute, subpoena or court or administrative order. Further, we object to requests that we do not believe were issued properly.
Business transfers. If we go through a corporate sale, merger, reorganization, dissolution or similar event, data we gather from you through our Websites may be part of the assets transferred or shared in connection with due diligence for any such transaction. Any acquirer or successor of Education Brands may continue to use the data we collect from you through our Websites as described in this notice.
Aggregated or de-identified data. We might also share data collected from you from Education Brands Websites with a third party if that data has been de-identified or aggregated in a way that does not directly identify you.
We do not share your data (including, but not limited to, the personal data of your end users) with third parties for their direct marketing purposes, unless you give us your consent to do so.
Employers – Career Center Solutions. An Employer, in our Career Center Solution, is a recruiter, company representative, agency or other individual who has contracted with Education Brands and is interested in contacting potential candidates, or job-seekers, for job openings. Relevant job-seeker resumes are provided to Employers, who may use that resume information to contact the job-seeker. This information is only made available to employers with the consent of the job-seeker. Education Brands does not share your data (including, but not limited to, the personal data of your end users) with third parties for their direct marketing purposes, unless you give us your consent to do so.
Education Brands’ headquarters are in the United States and as such, data may be transferred to the United States from the European Economic Area (“EEA”), Switzerland, or another country that requires legal protections for international data transfer. Personal data will be transferred to the United States or another country in which Education Brands operates business (in certain scenarios, India and/or Philippines): to fulfill contractual obligations to you; with your consent; or to fulfill a compelling legitimate interest of Education Brands in a manner that does not impeach on your rights and freedoms. We make every effort to ensure the security and protection of the data we transfer.
We are committed to protecting the privacy of personal data and adherence to Global Data Protection laws. Education Brands implements Standard Contractual Clauses to govern the international transfer of data.
For EEA residents, you can find the contact details for your local data protection authority here https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
View our Data Protection Agreement here.
Data Privacy Rights. The personal information collected, stored, used, and/or processed by Education Brands, as described in this Privacy Policy, is collected, stored, used and/or processed in accordance with the Australian Privacy Act 1988 (Commonwealth), as amended, and the Australia Privacy Principles (“APPs”). Further information regarding the APPs is set out on the Australian Government website www.oaic.gov.au. If you would like to update or access your personal information held by Education Brands, please contact us in accordance with the “How to Contact Us” section listed below. If you believe that the personal information that we hold about you is incorrect, incomplete, or inaccurate, then you may request we amend it and you may submit such a request by contacting us in accordance with the “How to Contact Us” section listed below.
Complaint Process. Please notify us of any complaint you may have about our handling of your personal information by contacting us in accordance with the “How to Contact Us” section listed below, and please set forth the details of your complaint. We will undertake commercially reasonable efforts to reply to your complaint within thirty (30) days and will, where necessary or appropriate, advise you of the general reasons with respect to how we responded to your complaint. Notwithstanding the foregoing, you may submit a complaint at any time to the Office of the Australian Information Commissioner.
Personal data (as the term is defined in the Personal Data Protection and Electronic Documents Act of Canada (“PIPEDA”)) may be collected, stored, used and/or processed by Education Brands in accordance with this Privacy Policy and Education Brands’ obligations under PIPEDA and other applicable Canadian provincial laws. Pursuant to Canadian law, you have a right to request access to your personal information and to request that inaccurate personal information be corrected. If you have submitted personal information to us and would like to have access to it, or have it corrected, please contact us in accordance with the “How to Contact Us” section listed below. When requesting access to, or correction of, your personal information, we will require that you verify our request via email and request specific data from you to enable us to confirm the authenticity of the request and your identity, and to enable us to search our records and databases. To delete your name from our electronic contact lists (text or email), please follow the applicable opt-out instructions included in each SMS/Text Marketing communication or contact us in accordance with the “How to Contact Us” section listed below. For more information about the Office of the Privacy Commissioner of Canada, please access its website.
Traduit en français
Les données personnelles (tel que le terme est défini dans la Loi sur la protection des données personnelles et les documents électroniques du Canada (« LPRPDE »)) peuvent être collectées, stockées, utilisées et/ou traitées par Education Brands conformément à la présente politique de confidentialité et aux obligations de Education Brands en vertu de la LPRPDE et d’autres lois provinciales canadiennes applicables. Conformément à la loi canadienne, vous avez le droit de demander l’accès à vos renseignements personnels et de demander que les renseignements personnels inexacts soient corrigés. Si vous nous avez soumis des informations personnelles et souhaitez y avoir accès ou les faire corriger, veuillez nous contacter conformément à la section « Comment nous contacter » ci-dessous. Lors d’une demande d’accès ou de correction de vos informations personnelles, nous vous demanderons de vérifier notre demande par e-mail et de vous demander des données spécifiques pour nous permettre de confirmer l’authenticité de la demande et votre identité, et pour nous permettre de rechercher notre dossiers et bases de données. Pour supprimer votre nom de nos listes de contacts électroniques (texte ou e-mail), veuillez suivre les instructions de désinscription applicables incluses dans chaque communication SMS/texte marketing ou contactez-nous conformément à la section « Comment nous contacter » indiquée ci-dessous. Pour plus d’informations sur le Commissariat à la protection de la vie privée du Canada, veuillez accéder à son site Web.
Data Privacy Rights. Pursuant to the California Consumer Privacy Act of 2018, as amended (“CCPA”), California residents have additional data privacy rights, including (i) the right to be notified about what personal information is collected about you, and our intended use and purpose for collecting your personal information, (ii) the right to know and access personal information we have collected, used, disclosed, or sold about you over the past twelve (12) months, including the categories of personal information we have collected, used, disclosed, or sold about you, the categories of sources from which the personal information is collected, the business or commercial purpose for which your personal information was collected, used, disclosed, or sold, and the categories of third parties with whom we have shared your personal information, (iii) the right to request Education Brands to transfer, to the extent feasible, personal information in certain forms and formats, (iv) the right to request that we delete/erase your personal information under certain circumstances, and (v) the right not to be subject to discrimination for asserting your rights under the CCPA. The personal information we collect from you, the purposes for which it is used, the source of such personal information, and the parties to whom we share your personal information is set forth in this Privacy Policy. To exercise any of the CCPA’s data privacy rights set forth herein, please contact us in accordance with the “How to Contact Us” section listed below. If you would prefer, you may designate an authorized agent to submit a CCPA privacy request on your behalf. An authorized agent must be registered with the California Secretary of State to conduct business in California.
Privacy Request Verification Process. If you (or your authorized agent) make any request related to your personal information under the CCPA, Education Brands will ascertain your identity (and the identity of the authorized agent, to the extent applicable) to the degree of certainty required or permitted under the law before addressing your request. Education Brands will, to the extent required or permitted by law, require you (or your authorized agent) to verify your request via email or other means and match at least two or three pieces of personal information we have previously collected from you before granting you access to, or erasing, specific pieces or categories of personal information, or otherwise responding to your request. We may require written documentation that demonstrates a third party is authorized to serve as your agent for the purposes of submitting the requests set forth herein, unless you have provided the authorized agent with power of attorney pursuant to California Probate Code §§ 4121 to 4130. None of the CCPA’s rights are absolute and are subject to legal and regulatory exceptions and exemptions. For more information about the CCPA, please see: https://oag.ca.gov/privacy/ccpa.
Opt-Out Rights / Do Not Sell My Personal Information. California residents have the right to opt-out of the sale of their personal information. Education Brands does not sell your personal information.
Education Brands is a service provider to our Customers and the data in our systems is owned by our Customers, meaning, our Customers have jurisdiction over the data and any end-user data subject request should be submitted directly to the Customer. Customer’s users may access, correct, and delete some information within the Platforms. If you have additional requests, please contact our Customer’s directly. Education Brands supports our Customers in all requests.
In compliance with Global Data Protection laws, Education Brands provides its Customers with specific additional rights such as the right to access, correction, and deletion as described below:
Education Brands will utilize commercially reasonable security and confidentiality measures to securely maintain Customer information, including but not limited to compliance with applicable data privacy legislation (meaning all laws and regulations, now or hereafter in effect, in any country or jurisdiction of the world, which protect the privacy rights of individuals submitting information to Education Brands Platforms, including without limitation the Regulation (EU) 2016/679 (“GDPR”), GDPR as applicable as part of UK domestic law by virtue of section 3 of the European Union (Withdrawal) Act 2018 and as amended by the Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2019 (as amended), state and federal laws in the United States, such as the California Consumer Privacy Act, the California Privacy Rights Act, the Virginia Consumer Data Protection Act, the Utah Consumer Privacy Act, the Connecticut Act Concerning Personal Data Privacy and Online Monitoring, and the Colorado Privacy Act).
If you are a Education Brands Customer, you may exercise your rights by contacting [email protected]. All requests will be addressed within the timeframe required based on the applicable regulation. If the collection of your personal data was based on your consent, you have the right to revoke that consent at any time. Be aware that by revoking consent, you may lose access to Services you previously opted to use.
If you are not a Education Brands Customer and rather a user of our Services through an account you have with a Education Brands Customer, please contact that Customer directly.
We update this privacy statement when necessary to provide greater transparency or in response to:
When we post changes to this statement, we will revise the “Effective Date” date at the top of the statement. If there are material changes to the statement, such as a change to the purposes of processing of personal data that is not consistent with the purpose for which it was originally collected, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review this privacy statement to learn how Education Brands is protecting your information.
Education Brands commits to resolve complaints about our collection or use of your personal information. Education Brands takes its users’ privacy concerns seriously.
If you believe that Education Brands has not complied with this Privacy Policy with respect to your personal information, please email us at [email protected] or by writing to the Education Brands Privacy Officer at the following address:
Education Brands
Attn: Privacy Officer
9620 Executive Center Dr. N #200
St. Petersburg, FL 33702
USA
In your letter, please include which Education Brands Platform you are inquiring about. The complete list of Education Brands platforms can be found here: https://www.communitybrands.com/company/our-brands/. Describe in as much detail as possible the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your complaint promptly.
Please note that Education Brands is not responsible for the content or privacy practices of non- Education Brands websites to which this Website or any other Education Brands website may link. Also, Education Brands is not responsible for the privacy practices of its Customer or users of its Customer’s websites. You should review the additional privacy policy of the Customer site before using the site.